Frequently asked questions

All peptides are guaranteed at 99%+ purity, manufactured to specification and quality-checked before release. Each product page lists the purity for its current batch.

Store lyophilized product refrigerated or frozen and away from light. Reconstituted product should be refrigerated and used within the documented window.

Orders ship from our US facility with expedited options, as fast as next day. Compounds requiring cold shipping are packed with cold-chain materials at no extra cost.

We accept all major credit and debit cards — Visa, Mastercard, American Express and Discover — plus Apple Pay and Google Pay. Payments are processed over an encrypted, PCI-compliant connection and card details never touch our servers.

No. All products are sold strictly for laboratory and research use only. They are not drugs, foods, or cosmetics and are not intended to diagnose, treat, cure, or prevent any condition.

If a product arrives damaged or does not match its documentation, contact support for a replacement or refund. Shipment protection covers loss, damage, and theft at no cost.

Reach our team through the contact form or by email. We respond quickly to questions about compounds, orders, and documentation.